At The UAE Lottery, we believe lottery games should always be a fun and enjoyable experience. While most people play for entertainment, we understand that gaming can sometimes lead to challenges for certain individuals. That’s why we are dedicated to fostering a safe and responsible gaming environment.
Guidelines for Responsible Gaming
Follow these simple steps to ensure your lottery experience stays enjoyable and balanced:
Manage Your Spending
- Only Play What You Can Afford to Lose: Avoid using money needed for essentials or bills.
- Establish a Budget: Decide on a spending limit before you start, and stick to it.
- Avoid Chasing Losses: Accept losses as part of the game, and don’t try to recover them impulsively.
Control Your Time
- Set Time Limits: Determine how much time you will dedicate to gaming.
- Balance Your Entertainment: Ensure lottery play is one of many activities you enjoy in your free time.
Stay Informed and Clearheaded
- Know the Rules: Familiarize yourself with the game’s mechanics before playing.
- Avoid Playing Under the Influence: Alcohol or other substances can impair judgment, leading to risky decisions.
Self-Assessment: Check Your Gaming Habits
To better understand your gaming behaviour, take our quick self-assessment. This tool identifies potential risks and offers suggestions to improve habits.
Common Warning Signs
- Spending more time or money on gaming than intended.
- Feeling stressed, anxious, or guilty after playing.
- Borrowing money or neglecting other financial responsibilities to continue gaming.
Possible Outcomes
- Healthy Habits: Indicates you’re gaming responsibly within safe limits.
- At-Risk Behavior: Suggests mild risks—try setting limits or taking short breaks.
- Problematic Gaming: Requires immediate steps, such as self-exclusion or counselling.
Support Tools and Services
At The UAE Lottery, we offer a range of tools to help you stay in control:
1. Deposit Limits
Set daily, weekly, or monthly limits to manage your spending effectively.
2. Time-Out
Pause your gaming activity for 72 hours up to 6 weeks if you need a short break.
3. Self-Exclusion
Suspend your account for a longer period (6 months to 5 years) or permanently if necessary.
Partnering with Takalam for Mental Well-Being
To support players’ mental health, we’ve partnered with Takalam, a leading platform offering online counselling and personalized mental health services. Whether you need guidance for gaming-related concerns or general mental well-being, Takalam ensures confidential and professional support tailored to your needs.
Protecting Minors
At The UAE Lottery, protecting minors is a top priority. We strictly prohibit individuals under 18 from participating in any lottery games. Measures include:
- Rigorous identity verification using Emirates ID or passport.
- Encouraging parents to install parental control software.
- Educating families about the risks of underage gaming.
Play Safely, Play Responsibly
We are committed to making gaming a fun and secure experience for all. For more tools and resources, visit our Player Controls and Takalam Support Services pages. Together, we can ensure that gaming remains an enjoyable and balanced activity for everyone.
FAQ
What is responsible gaming?
Responsible gaming means playing lottery games for entertainment purposes only, ensuring you manage your time and spending limits. The UAE Lottery encourages players to take breaks, avoid excessive gaming, and play within their means.
What tools does The UAE Lottery provide for managing play?
We offer several tools to help you control your gaming habits, including:
- Deposit Limits: Set daily, weekly, or monthly spending limits.
- Time-Out: Take a break from gaming for up to 6 weeks.
- Self-Exclusion: Temporarily or permanently suspend your account to avoid gaming.
How can I assess if my gaming is becoming a problem?
Use our self-assessment tool to check for signs such as spending more time or money than intended, or feeling anxious or guilty after playing. It helps identify potential issues early on.
What is Takalam, and how does it support players?
Takalam is an online platform that offers mental health support, including confidential counseling services for gaming-related concerns. It provides a safe space to discuss and address any emotional or mental health issues related to gaming.
How does The UAE Lottery protect minors?
We enforce strict age verification measures and encourage families to use parental controls to ensure minors under 18 cannot access lottery games.